General Enquiries

I didn’t receive an order confirmation email?

Email confirmation may take a few minutes to reach your inbox. If this does not arrive, please contact us for assistance.

Will you restock sold-out items or colours?

Do you offer bulk discounts for one-off projects or events?

Do you offer printing / relabelling?

Can I visit your facility or showroom?

Are your blanks unisex or gender-specific fits?

Wholesale

How do I apply for a wholesale account?

You can apply through our Wholesale page.

Can I get fabric swatches before ordering?

Do you offer wholesale pricing?

Can I relabel the blanks under my own brand?

Do you offer custom colours or fabric variations for wholesale clients?

Shipping & Delivery

How do I track my order?

Once your order has been packed, you’ll receive a shipping confirmation email with your tracking link. You can follow your parcel’s progress directly through the courier’s website.

Where do you ship?

Do you offer express shipping?

Can I change my shipping address after placing an order?

My order hasn’t arrived, and the tracking isn’t updating